Customer Care

For any concerns or questions about the service, just give us a call at

Register for Alfalah Internet Banking
Customer Assistance
  Bank Alfalah offers you convenience of banking from home or your office because we understand that your time is important. Registration for internet banking is a simple one step process if you have an Alfalah Visa Debit card. For more information, please go through our FAQ section or simply give it a try.  
  • 24/7 Phone Assistance
  • Forgot your User ID? No worries, for any concerns or questions about the service, just give us a call at 111-225-111.
  • Please email us for assistance or to simply give us your comments about the service
  • Frequently Asked Questions
Manage Multiple Accounts
Have more than one account to manage? Alfalah Internet Banking enables you to link all your accounts with internet banking so you can manage all your accounts and transfer funds from the account of your choice.

24/7 Account Access
9 to 5 just doesn’t do it anymore. Alfalah Internet Banking now allows you access to your accounts with no time constraints.

Utility Bill Payment
No queues, no waiting, pay utility bills online at your ease.

Transfer Funds
Transfer money within minutes between your own accounts or to your friends and relatives banking with Alfalah. You can also transfer money to a number of other 1-LINK member banks as well.

Real Time Account Balances
Alfalah Internet Banking lets users view their accounts in real time. This essentially means that the transaction that takes place at a certain time in the day can be viewed instantly online. This gives user the power to monitor the cash flows/transactions sitting virtually anywhere on the planet.

Download Statement
Alfalah Internet Banking also gives user the power to view/download/print/email the account statement any time, any day, anywhere.

Telecom Top-up
Top-up your mobile and internet services from anywhere.

And More!!!!
Alfalah Internet Banking offers you much more. Sign up and find out. It’s free!

Disclaimer:Please remember that Bank Alfalah will never ask you for any information through an email, link sent through email or phone call for verification or any other purpose. Any such email received is a scam/fraud and we would request you to immediately report the same to us by emailing us at or by calling us on 111-225-111. If you have any doubts, always call us and confirm before you take any action. If you have provided any information on such unauthentic emails/phone calls immediately change your Alfalah Internet Banking and Email Password, Secret Question. Bank Alfalah shall not be liable for any loss, damages, whatsoever resulting from such fraudulent activities and deceptive practices by third parties. For further information please read and understand the Terms & Conditions for Alfalah Internet Banking usage issued by the Bank Alfalah Limited.