Wednesday, February 28, 2024
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Bank Alfalah offers you convenience of banking from home or your office because we understand that your time is important.
Please do not click on any email or message links requesting personal details.
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Manage your account+-
Do you have more than one bank account? Alfalah Internet Banking enables you to link and manage all your accounts and conduct transactions from the account of your choice.
View your Alfalah Internet Banking transactions instantly online from anywhere in the world.
Access your accounts anytime with Alfalah Internet Banking.
Alfalah Internet Banking gives you the power to view, download, print, or email your account statement whenever you want, from wherever you want.
Transfer money within minutes between your own accounts, other Bank Alfalah accounts, or to any account within the 1-LINK network. Sign up for Alfalah Internet Banking now and unlock these, among a host of other benefits!
Getting Started +-
General Information +-
Funds Transfer +-
Internet Banking Security+-
Bank Alfalah Internet Banking is a real-time online banking service, offering a simple, convenient and secure method of accessing your Bank Alfalah accounts via the Internet. Through this doorstep banking facility you can conduct your financial transactions at your own time, location and convenience, 24 hours a day, 7 days a week.
and much more…
Bank Alfalah Internet Banking has the following prerequisites:
Select from the following options below:
After filling the above information listed in question number 4, complete the following steps:
Visit your Bank Alfalah branch and submit a request in writing to add your email address and cell number in our 'Registration Database'. Your email address and cell number will be added within 3 business days.
OTP is ‘’One Time Password’’. OTP is generated at the time of registration, change/forget password and create beneficiary(s). OTP is received on customer registered cell number and email address.
This CAPTCHA is purposely scrambled / twisted; just type the code written on it in the “CAPTCHA” field given below to it. You can always refresh the CAPTCHA in-case you are unable to read it.
All transactions performed are available under User Management Menu. Click on User Activity and enter dates to see your transactions.
You can view your account statement for one year through Bank Alfalah’s Internet Banking.
You can block your Internet Banking account by calling our Branch at +971-4-520-4000 from your registered number. After verifying the customer,branch officer will un-subscribe/block the Internet Banking account.
You can unblock your account by calling our Branch at +971-4-520-4000 from your registered number. After verifying the customer, branch officer will un-block the Internet Banking account.
Immediately call our Branch at +971-4-520-4000 to temporary block your Internet Banking account.
Your User ID is confidential and should never be shared with anyone. In case you forget your User ID, please call our Branch at +971-4-520-4000 for assistance.
Your password is confidential and should never be shared with anyone. In case you have forgotten your password, please click the “Forgot password” link available on the login page. You will be asked to provide the answer to the security question set at the time of your Internet Banking registration. If you answer the question correctly, you will receive a new, one-time password on your registered email address and mobile number. Alternatively, you can also call our Branch at +971-4-520-4000 to re-generate a new password.
You cannot change your User ID; however you may change your password through the 'Change Password' option available, below your User ID on the Internet Banking page. If you opted to un-subscribe from Internet Banking, only then you set a new User ID.
Immediately change your password using the 'Change Password' option from the Internet Banking website.
In order to perform different financial transactions, beneficiary creation is required. This is done to better safe guard your Internet Banking account from misuse. For every beneficiary created, a one- time password will be generated and delivered to your registered email address and cell number. Until the one-time password is not entered in the password box, the beneficiary will not be created.
To delete a beneficiary, go to the Beneficiary Management link/ tab and click ‘delete beneficiary’. All your added beneficiaries will be available in this menu. Click on the delete button available in front of the added beneficiary.
You can only register with below accounts:
Loan/Corporate/FCY/Jointly operated accounts are not allowed for registration.
You cannot have multiple Internet Banking IDs.
You can change your package by following below Steps:
Yes! On changing your daily transaction limit the mentioned fee amount will be deducted.
You cannot change your daily transaction limit if you have zero balance in your account.
You can change your fee account by following below Steps:
Yes! You can change remove your accounts except from your default account by following these steps:
Yes, there are annual charges + VAT as per the package selected . Bank reserves the right to change the fee anytime through its Schedule of Charges.
Yes, you can transfer funds between all your accounts linked to your Bank Alfalah Internet Banking, using the ‘My Account’ facility.
Yes, you need to create a beneficiary in order to transfer funds from your account to any other Bank Alfalah account through the following procedure:
The added beneficiary will appear under the Other BAFL Accounts facility with internet Banking.
You need to create a beneficiary to perform Inter Bank Fund Transfer transactions through the following procedure:
The added beneficiary will appear under in the Inter Bank Fund Transfer facility with Internet Banking.
Normally, funds are transferred instantly. In case the credit is delayed by more than a day, please call our Branch at +971-4-520-4000 or write to us at UAEOPR@bankalfalah.com for assistance.
A protocol developed for transmitting private documents via the Internet. SSL works by using a private key to encrypt data that is transferred over the SSL connection. Both Netscape Navigator and Internet Explorer support SSL and many websites use this protocol to obtain confidential user information, such as credit card numbers and other financial details.
VeriSign is the dominant certificate authority on the internet at present, though many of its certificates are signed as RSA Data Security - a private corporation that acts as a certifying authority and provides certificates.
A term for any device that would prevent undesirables on the global internet from accessing your network. It also often prevents or controls users from getting out to the internet from your local network. A firewall allows only specific kinds of messages from the internet to flow in and out of the internal network. This protects the internal network from intruders or hackers who might try to use the Iinternet to break into those systems.
The following are simple precautions that customers must take to safeguard security when using Bank Alfalah Internet Banking:
Do not share your email account with anyone. Your email shall be used to send you a temporary password. Therefore, make sure that you do not share your email account with anyone.
Phishing is an attempt to criminally and fraudulently acquire sensitive information, such as usernames, passwords and credit card details, by masquerading as a trustworthy entity in an electronic communication. It is a serious offence and is also known as identity theft. Phishing refers to creating an imitation of an existing legitimate web page or the use of email to trick users into providing sensitive personal information.
Most browsers offer a facility to store your “Login Name/Password” for your convenience, but it is highly recommended that you should not use this. If you are using Internet explorer you can avoid this feature by simply going to:
Follow these steps in order to register for Alfalah Internet Banking:
Follow these steps in order to update/delete Alfalah Internet Banking:
You can view your corporate account details.
Yes, you can download your account statement in:
It takes 3 working days for your subscription to get processed on Alfalah Internet Banking